Kathleen Pacheco

Compassionate bi-lingual medical office supervisor and patient relations representative with 20 years of experience in working within the clinical settings to including supervising 30 plus employees in a quality control setting. Seeking to expand my career to help improve quality patient relations and care with empathetic communications and strong interpersonal relations. Qualifications Skilled at computer software and systems including Microsoft Office Suite, Integrity and EHR Systems Self-initiates and monitors progress until task completion with little direction and supervision Quickly grasps new procedures and methods Proactive in preventing obstacles with clear and empathetic communication Compassionate towards the care of other people Performs well in high pressure environments Strong organizational skills with forward attention to process improvement Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.