Kathleen Randall
Lebanon,ME
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
The UPS Store #3615
11.2022 - 05.2023
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Built strong relationships with customers through excellent customer service.
- Assisted in receiving, stocking and distribution of merchandise.
- Sorting incoming mail for personal mail boxes.
- Answered incoming phone calls in a timely manner, answering customer questions or directing them to the correct department.
Merchandise Assistant
JCPenney
05.2019 - 11.2022
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Collaborated with store managers to determine best placement for merchandise displays.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Completed transactions, exchanges and returns to support payment processing.
Education
Phlebotomy Certification - Phlebotomy
Tyler Junior College
Tyler, TX12.2022
High School Diploma -
Robert E Lee High School
Tyler, TX05.2019
Skills
- Product Recommendations
- Checking Inventories
- Product Promotion
- Shipment Processing
- Credit and Cash Transactions
- Verbal Communication
- Inventory Control Procedures
- Excellent People Skills
- Money Handling
- Store Opening and Closing
- Retail Store Operations
- Listening Skills
- Customer Service
Timeline
Sales Associate
The UPS Store #3615
11.2022 - 05.2023
Merchandise Assistant
JCPenney
05.2019 - 11.2022
Phlebotomy Certification - Phlebotomy
Tyler Junior College
High School Diploma -
Robert E Lee High School
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