Kathleen Spence
Eau Claire,WI
Summary
Dynamic and dedicated professional with extensive experience as a Cashier at Hy-Vee Grocery Store, excelling in customer service and cash handling. Proven ability to resolve complaints and foster customer loyalty through exceptional service and teamwork. Committed to maintaining a clean and organized environment while demonstrating strong work ethic and integrity.
Overview
8
8
years of professional experience
Work History
Cashier
Hy-Vee Grocery Store
Eau Claire, WI
10.2024 - Current
- Executed customer transaction processing with precision using point-of-sale systems.
- Provided exceptional customer service to enhance shopping experience.
- Handled cash, credit, and gift card transactions accurately.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Worked flexible schedule
- Operated cash register for cash,check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained cleanliness and organization of checkout area to ensure safety.
Cashier
Giant Eagle
Barberton, OH
11.2021 - 09.2024
- Executed customer transaction processing with precision using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to optimize workflow during peak hours.
- Supported inventory management by restocking shelves as needed.
Billing Specialist
TEAMHEALTH
Akron, OH
07.2018 - 12.2022
- Executed customer transaction processing with precision using point-of-sale systems.
- Provided exceptional customer service to enhance shopping experience.
- Handled cash, credit, and gift card transactions accurately.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Worked flexible schedule
- Operated cash register for cash,check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained cleanliness and organization of checkout area to ensure safety.
Education
High School Diploma -
Oxnard High School
Oxnard, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Team collaboration
- Time management skills
Timeline
Cashier
Hy-Vee Grocery Store
10.2024 - Current
Cashier
Giant Eagle
11.2021 - 09.2024
Billing Specialist
TEAMHEALTH
07.2018 - 12.2022
High School Diploma -
Oxnard High School