Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

KATHLEEN VAN ASCH

Corona,CA

Summary

High-performing Front Line Supervisor with 23 years of experience delivering successful improvements for business operations and team development. Resourceful project supervisor and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal customer satisfaction.

Overview

23
23
years of professional experience

Work History

Supervisor of Operations/Training

UPS
Ontario
01.2001 - Current
  • Oversaw daily operations of the department, including personnel management and scheduling.
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Developed and implemented policies and procedures for efficient workflow.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Consulted with managers to resolve problems relating to employee performance and work schedules.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Interpreted and explained work procedures and policies to brief staff.

Education

Bachelor of Science - Kinesiology

California State University - Fullerton
Fullerton, CA
05-2011

Skills

  • Employee Scheduling
  • Overseeing Personnel
  • Policy And Procedure Adherence
  • Implementing Procedures
  • Team Building/Leadership
  • Employee Development
  • Team Supervision
  • Work Scheduling
  • Training Management
  • Workflow Planning
  • Staffing Oversight
  • Teamwork And Collaboration
  • Cross-Functional Teamwork
  • Workflow Improvement
  • Attention To Detail
  • Troubleshooting And Problem Solving
  • Reporting And Documentation
  • Workflow Streamlining
  • Operational Efficiency
  • Employee Relations And Conflict Resolution
  • Training And Coaching
  • People Management Proficiency
  • Training And Mentoring
  • Staff Evaluation

Affiliations

  • Volunteer at Ontario Airport USO - 2014/2015
  • Volunteer Calvary Chapel Chino Hills - various campus conferences - 2012 to present.
  • Avid walker, swimmer, soccer enthusiast.

References

References available upon request.

Timeline

Supervisor of Operations/Training

UPS
01.2001 - Current

Bachelor of Science - Kinesiology

California State University - Fullerton

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