Kathleen Voigtlander
Circle Pines,MN
Summary
Dynamic professional with extensive experience at the US Census Bureau, excelling in customer relations and data collection. Proven ability to foster trust within diverse communities while ensuring compliance.
Overview
7
7
years of professional experience
Work History
Field Representative
US Census Bureau
04.2021 - 04.2025
- Conducted surveys and interviews with field participants, by personal visit or phone, to gather data.
- Monitored progress of assigned tasks according to established timelines and schedules.
- Collaborated with other Field Representatives in various regions of Minnesota.
- Safeguarded personal safety while navigating challenging terrain, weather conditions, or unfamiliar neighborhoods during fieldwork assignments.
Census Taker
US Census Bureau
07.2020 - 09.2020
- Fostered trust among community members by representing the Census Bureau in a professional manner, wearing appropriate identification and attire during fieldwork activities.
- Contributed to a comprehensive demographic representation by locating households in assigned areas for enumeration.
Basic Tech Support
Deluxe Check
06.2018 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Basic tech support for customers needing guidance to printing of eChecks, resetting passwords, and eCheck bank verification.
- Identified needs of customers, promptly and efficiently.
Special Education Bus Paraprofessional
American Student Transportation
02.2018 - 06.2018
- Assistance with maintaining safety, behavior, and well-being of students on and off the bus, while in-route.
- Provide focused assistance to students with special needs, while being transported, and assist students in the event of an emergency.
Education
Associate of Science - Licensed Practical Nurse
St. Joseph's Hospital School of Nursing
Saint Paul, MNMedical Insurance Claims
St. Paul Technical College
Saint Paul, MNSix Sigma Green Belt
Hill-Rom
Shoreview, MNSkills
- Customer relations
- Responsible for all data entry of calls
- Committed to compliance reporting
- Culturally sensitive
Timeline
Field Representative
US Census Bureau
04.2021 - 04.2025
Census Taker
US Census Bureau
07.2020 - 09.2020
Basic Tech Support
Deluxe Check
06.2018 - 12.2018
Special Education Bus Paraprofessional
American Student Transportation
02.2018 - 06.2018
Associate of Science - Licensed Practical Nurse
St. Joseph's Hospital School of Nursing
Medical Insurance Claims
St. Paul Technical College
Six Sigma Green Belt
Hill-Rom
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