Timeline
Work History
Education
Skills
Summary
Generic

Kathleen Watkins

IT Tech
Wilmington,DE

Timeline

Field Technician

Peak Systems
2023.04 - Current

Field Technician

Field Nation
04.2023 - Current

Bachelor of Science -

Wesley College
02.2023 - 05.2023

Work History

Field Technician

Peak Systems
Wilmington , DE
2023.04 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Skilled at working independently and collaboratively in a team environment.
  • Freelance Projects - Labor break & fix, desk top help, phone line connections, Assemble desk tops in assigned locations, Inventory of old equiptment and computers to send back to corporate locations. Pack

Field Technician

Field Nation
Wilmington, DE
04.2023 - Current
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Freelance Projects - Labor break & fix, desk top help, phone line connections, Assemble desk tops & store in assigned locations, Inventory of old computers to send back to corporate locations.

Education

Bachelor of Science -

Wesley College
New Castle, DE
02.2023 - 05.2023

Skills

  • Professional Communication
  • Maintaining Clean Work Areas
  • Telephone Support
  • Routine Adjustment
  • Corrective Actions
  • Safe Equipment Handling
  • Critical Thinking
  • Team Instructions
  • SAP
  • Technician Assistance
  • Active Listening

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

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Kathleen WatkinsIT Tech