Kathleen Wiechens
Mesa,AZ
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Sales Development Representative
Green Leads
03.2022 - Current
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
- Achieved and exceeded monthly and annual sales targets.
- Conducted market research to identify potential opportunities and understand customer needs.
- Crafted persuasive sales pitches to communicate the value of company products and services.
- Set and achieved company-defined sales goals.
Warehouse Associate/Barn Staff Member
Hickmans Family Farms
07.2017 - 03.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Performed general housekeeping and cleaning tasks.
- Operated forklift to safely move and safeguard stock and supplies in the warehouse.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Completed cycle counts and monthly inventory.
Sales Development Representative/Business Development Representative
Televerde
01.2014 - 07.2017
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Utilized Salesforce and Netsuite to manage sensitive client information and update existing and new client profiles.
- Won new business by articulating the full value of the company's capabilities to prospects.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
Education
No Degree - Graphic Design
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ02.2006
GED -
State of Arizona Education
Phoenix, AZ12.2005
Skills
- Lead Qualification
- Marketing Support
- Cold-Calling
- CRM Tracking
- Customer Relationship Building
- Product Demonstration
- Leads Prospecting
- Relationship Development
- Organizational Skills
- Multitasking
Timeline
Sales Development Representative
Green Leads
03.2022 - Current
Warehouse Associate/Barn Staff Member
Hickmans Family Farms
07.2017 - 03.2022
Sales Development Representative/Business Development Representative
Televerde
01.2014 - 07.2017
No Degree - Graphic Design
Maricopa Community Colleges - Rio Salado Community College
GED -
State of Arizona Education
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