Kathleen (Kathy) Courtney
Front Desk Receptionist
Casper,WY
Summary
At Johnson County YMCA, excelled as a Front Desk Receptionist by enhancing customer service and streamlining the check-in process, significantly improving visitor satisfaction. Demonstrated exceptional time management and listening skills, fostering a professional and welcoming environment. Skilled in cash handling and problem-solving, effectively boosting team collaboration and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Johnson County YMCA
Buffalo, WY
02.2023 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Entered and set up new members In computer
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Associate of Arts - Undetermined
Western WY College
Rock Springs, WYSkills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
Certification
2 Year Diploma In Ministerial Studies
JSMI Crowley, Texas
June 2012
Timeline
Front Desk Receptionist
Johnson County YMCA
02.2023 - 06.2024
Associate of Arts - Undetermined
Western WY College
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