Skilled Phlebotomist and Medical Assistant with a track record of enhancing patient experiences. Expert in specimen handling and maintaining HIPAA compliance, I excel in multitasking and active listening, ensuring high standards of patient care. Demonstrated ability to improve operational efficiency while prioritizing patient safety and confidentiality.
Overview
2017
2017
years of professional experience
1
1
Certification
Work History
Phlebotomist
Quest Diagnostics
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Packaged and shipped specimens to central lab daily.
Organized daily work based on collection priority.
Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
Medical Assistant/Receptionist
Alexandria/ Arlington/ McLean Health Care Center
02.2014 - 01.2017
Checked patient insurance, demographic, and health history to keep information current.
Take vital signs, measure blood pressure, weight, height, and other vital signs.
Perform EKG, give injections, and taking bloodwork.
Assist physicians with all the procedures; Echocardiogram, pap-smear, wound care, and many more.
Maintained current and accurate medical records for patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Responded to correspondence from insurance companies to verify patient's coverage.
Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Medical Assistant
Dr. Harry Acuna
05.2012 - 01.2014
Education
Associate Degree In Medical Assisting - Medical Assistant
Remington College Honolulu Hawaii Campus
Skills
Patient care
Specimen handling
Butterfly needle technique
HIPAA compliance
Patient confidentiality
Venipuncture expertise
Blood collection techniques
Medical office administration
Multitasking Abilities
Customer service
Organizational skills
Certified in CPR/AED
Phlebotomy technician
Goal minded
Active listening
Certification
Certified Medical Assistant
Certified in First Aid & CPR AED
Timeline
Medical Assistant/Receptionist
Alexandria/ Arlington/ McLean Health Care Center
02.2014 - 01.2017
Medical Assistant
Dr. Harry Acuna
05.2012 - 01.2014
Phlebotomist
Quest Diagnostics
Associate Degree In Medical Assisting - Medical Assistant