Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Kathrin Rateike

Summary

Dedicated and results-oriented professional with 28 years experience overseeing sales and visual standards white driving profitability. Proven ability to lead teams, enhance the customer experience, and strategically partner with key stakeholders by leveraging business analysis.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Store Manager Visual

CB2
10.2021 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Managed up to 25 store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Developed innovative approaches to store layout to optimize customer flow and optimize sales potential in 7 store locations.
  • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience and maximize sales.

Store Manager Visual

Crate And Barrel
10.1997 - 10.2021
  • Supported th opening of 25% of all stores in United States. Creating initial floor plans that were unique to new footprint and architecture. Ordered appropriate levels of merchandise to support stores and facilitated opening process from a "shell" to a fully operational building
  • Improved field teams' sales by coaching, planning, enhancing customer experience, and driving profitability with merchandising techniques.
  • Achieved sales to budget within Housewares division and exceeded plan within Furniture division up to $15m in sales.
  • Contributed corporate-wide initiatives that included updating visual training materials, streamlining store opening processes and creating training materials to guide store associates in execution merchandising directives
  • Supported international franchise in Dubai by working with stores to reset priorities, realign team, and create action plans that set measurable expectations and goals; through this action, developed and supported visual leadership to strengthen brand vision and achieve individual goals.
  • Mentored, developed and promoted 5 store designers/assistant store manager into next-level positions.

Department Manager/Design Assistant

Crate And Barrel
10.1993 - 08.1997
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Led implementation of merchandising plans for department generating up to $2m in annual sales.

Education

Associate of Arts - Interior Design

Ray Vouge College of Design
Chicago, IL

Skills

    • Performance Goals
    • Team Training and Development
    • Project Requirements and Deadlines
    • Effective Communication and Leadership
      • Creative Solutions and Risk Taking
      • Customer Service Process Improvement
      • Operational and Inventory Efficiency
      • Budget Administration

Certification

Auto Cad

Practical Coach

Diversity on the Job: The importance of diversity and the changing workplace

Additional Information

Passionate about design, merchandising and customer engagement. I pull inspiration from my love of living at the beach, traveling, camping, concerts, cooking and spending time with friends and family.

Timeline

Store Manager Visual

CB2
10.2021 - Current

Store Manager Visual

Crate And Barrel
10.1997 - 10.2021

Department Manager/Design Assistant

Crate And Barrel
10.1993 - 08.1997

Associate of Arts - Interior Design

Ray Vouge College of Design

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Kathrin Rateike