Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathryn Brzezinski

Palos Hills,IL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

44
44
years of professional experience

Work History

Customer Service Representative

Amtrak National Railroad
03.1978 - 08.2016

am also woked a various depeartment, selling tickets, warehousing organizing parts in and Sap system.

  • Handled customer inquiries and suggestions courteously and professionally.

Customer Service Associate

Fanny Canndies
11.2021 - 12.2021
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Oak Lawn Community High School
Oak Lawn, IL
06.1975

Skills

  • POS systems expert
  • Warehousing functions
  • Creative problem solving
  • Shipping procedures understanding
  • Stocking and replenishing
  • Professional telephone demeanor
  • Multi-line phone talent
  • Account management
  • Money handling abilities
  • Order fulfillment

Timeline

Customer Service Associate

Fanny Canndies
11.2021 - 12.2021

Customer Service Representative

Amtrak National Railroad
03.1978 - 08.2016

High School Diploma -

Oak Lawn Community High School
Kathryn Brzezinski