Kathryn Corsi
Wegmans Family Food Markets
Rochester
1
Certification
12
years of professional experience
Results-oriented Management Professional experienced in team leadership, customer service, and staff training. Enhanced operations and fostered collaborative company culture through strategic planning and process improvement. Focused on achieving measurable outcomes while adapting to changing organizational needs.
Work History
Manager
7 Years 10 Months- Developed training programs to improve staff performance and operational efficiency.
- Led team to enhance customer service standards and streamline operations.
- Implemented inventory management systems to reduce waste and optimize stock levels.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Managed over 200 employees to success and grow toward their goals.
- Wrote schedules weekly for efficient work-life balance.
- Coordinated cross-departmental initiatives to enhance collaboration and achieve business objectives.
- Mentored junior staff, fostering professional growth and improving team productivity.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Dance Instructor
6 Years 9 Months- Led group classes and private lessons, enhancing students' technique and performance skills.
- Developed and implemented innovative dance curricula for diverse age groups and skill levels.
- Mentored junior instructors, fostering professional growth and improving instructional methods.
- Organized community events to promote dance education and increase student enrollment.
- Evaluated student progress through regular assessments, adjusting lesson plans to meet individual needs.
- Collaborated with staff to enhance studio operations and improve overall student experience.
- Utilized digital tools for scheduling, tracking attendance, and managing class registrations efficiently.
- Promoted a positive learning environment that encouraged creativity, discipline, and teamwork among students.
- Planned routines for recitals and performances.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
Barista
1 Year 3 Months- Prepared and served high-quality beverages in fast-paced environment.
- Provided excellent customer service, addressing inquiries and resolving issues.
- Trained new baristas on beverage preparation techniques and operational procedures.
- Maintained cleanliness and organization of workstations and equipment.
Education
High School Diploma
Skills
Operations management
Project management
CRM management
Staff management
Team leadership
Training development
Staff training
Employee management
Task assignment
Decision-making
Reporting and documentation
Cross-functional teamwork
Time management
Documentation and reporting
Customer service
Communication skills
Relationship building
Workforce optimization
Staff development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100% food safety by introducing Logile for logging tasks.
- Collaborated with team of 200 people in the development of Food and human safety.
- Supervised team of over 200 staff members.
Certification
- CM - Certified Manager Certification
Interests
Cooking
Supporting STEM education initiatives and mentorship programs.
I enjoy helping others and giving back to the community.
Electronics and Circuit Building
Strategy Games
Participating in cooking contests and challenges to showcase culinary skills and creativity.
DIY and Home Improvement
I like working with my hands and fixing things.
Hiking
Video Gaming
Playing Sports
Team Sports
Animal Care
Dancing
Youth mentor
providing guidance and support to empower the next generation of leaders.
Timeline
Manager
Wegmans Family Food Markets
08.2016 - 06.2024Read More
Barista
Dunkin' Donuts Franchising
02.2016 - 05.2017Read More
Dance Instructor
Fitzsimmons Dance Factory
09.2012 - 06.2019Read More
Home Education
High School Diploma
Read More
Food Safety Certification
I was awarded the Food Safety Certification for taking multiple courses and tests. Over 500 hours of food and human safety was put into this award.