Kathryn Danalewich
Gary,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Beauty Team Leader
Target
Tinley Park, IL
09.2019 - Current
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Kept work areas clean, neat, and free of safety hazards to maximize efficiency
- Promoted to leadership position in recognition of strong work ethic and exceptional customer service
- Maintained daily inventory to facilitate successful material distribution
- Maintained positive working relationship with fellow staff and management
- Assessed risk management strategies to minimize potential losses
- Globally trained across the store and able to assist anywhere needed
Hairstylist
Great Clips
Tinley Park, IL
02.2018 - 08.2019
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Managed cash register transactions during checkout process.
- Upsold additional services when appropriate to increase sales volume.
- Responded to customer inquiries by phone, email and in person.
Front Desk Coordinator
Crestwood Terrace Nursing Care
Crestwood, IL
06.2017 - 02.2018
- Ensured that all front desk areas were kept clean and organized at all times.
- Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
- Provided support to other departments within the organization as needed.
- Performed administrative tasks such as filing documents, preparing reports, and updating databases.
- Greeted visitors, answered general questions, and directed to appropriate locations.
Education
Certificate of Completion - Cosmetology
Tricoci University of Beauty Culture LLC
Bridgeview, IL12-2012
Bachelor of Arts - English And Theatre
St. Ambrose University
Davenport, Iowa05-2007
Skills
- Complex Problem-Solving
- Professionalism
- Adaptability and Flexibility
- Excellent Communication
Languages
Spanish
Professional
References
References available upon request.
Timeline
Beauty Team Leader
Target
09.2019 - Current
Hairstylist
Great Clips
02.2018 - 08.2019
Front Desk Coordinator
Crestwood Terrace Nursing Care
06.2017 - 02.2018
Certificate of Completion - Cosmetology
Tricoci University of Beauty Culture LLC
Bachelor of Arts - English And Theatre
St. Ambrose University
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