Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Guppy

Byron Center,MI

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

26
26
years of professional experience

Work History

Office Manager

The Vinyl Spectrum
Wyoming, MI
10.2015 - Current
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Human Resources Analyst

State Of Michigan Department Of Human Services
Lansing, MI
03.1997 - 10.2015
  • Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Documented business processes and analyzed procedures to align with changing business needs.
  • Helped solve diverse program problems with in-depth analysis.

Education

Master of Science - LIbrary And Information Sciences

Wayne State University
Detroit, MI
12.2011

Bachelor of Arts - Interdisciplinary Humanities

Michigan State University
East Lansing, MI
05.2002

Skills

  • Computer Proficiency
  • Process Optimization
  • Administrative and Office Support
  • Customer Account Management
  • Managing Multiple Tasks
  • Active Listening

Timeline

Office Manager

The Vinyl Spectrum
10.2015 - Current

Human Resources Analyst

State Of Michigan Department Of Human Services
03.1997 - 10.2015

Master of Science - LIbrary And Information Sciences

Wayne State University

Bachelor of Arts - Interdisciplinary Humanities

Michigan State University

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Kathryn Guppy