
Accomplished 911 Public Safety Telecommunicator and Reimbursement Analyst with a proven track record in managing high-stress situations and streamlining claims processing for OU Physicians. Demonstrates exceptional professionalism, stress tolerance, and technical aptitude, ensuring rapid and efficient emergency response and claims resolution. Enhanced patient satisfaction and emergency service deployment through superior information gathering and prioritization skills.
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.