Kathryn Lorenczi

• Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
• Filed claims with vision and medical insurance companies to garner payment for optical services.
• Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
• Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
• Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
• Contacted patients when eyeglasses or contact lenses arrived in store and used [Tool] to assist with final fitting.
• Recorded [Type] measures accurately and placed orders with eyeglass manufacturers.

Assist customers in selecting style, color and size of frame and lenses based on facial features and their prescription.

Provide detailed instructions to customer for the care and and use of their selected eyeglasses and address any questions or concerns.

Provide and adjust of finished spectacles to the wearers face and assist with any follow up adjustments and repairs, as well as reproduction or duplication of perviously prepared spectacles.

Manage optical dispensary, submit patient insurance information and assist with bookkeeping.

Assist with checking patients in and out. scheduling appointments, retrieving insurance eligibility.

• Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
• Filed claims with vision and medical insurance companies to garner payment for optical services.
• Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
• Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.

• Performing visual field testing and report preliminary results to doctor on duty.
• Provide support to doctors on duty, including initial patient screening, medical chart updates, prepare medical forms and any other other requests.