Kathryn Morgan

Cashier

Davis Monthan Bowling center

Tucson, AZ

04.2019 - 09.2021

Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Assisted customers over the phone regarding store operations, product information and order placement.
Processed returns and exchanges of merchandise in accordance with store policies.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Trained new team members in cash register operation, stock procedures, and customer services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.