Kathryn Reed
North Augusta,SC
Summary
Results-focused and dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
4
4
years of professional experience
Work History
Licensed Master Cosmetologist
Vogue Hair And Beauty Salon
06.2022 - Current
- Demonstrates high level of customer service to increase retention and satisfaction.
- Keeps work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Books appointments, answers phones, greets clients, handles payments, and creates client service tickets.
- Answers phone calls and emails to schedule client appointments.
Patient Scheduling Coordinator
Pagan Affinity Dentistry
08.2019 - 08.2020
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and obtained pre-authorizations.
- Used dentrix software to schedule patients.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Education
Associate of Applied Science - Dental Hygiene
Athens Technical College
Athens, GAHigh School Diploma -
Lincoln County High School
Lincolnton, GA05.2018
Skills
- Interpersonal Skills
- Information Updates
- Investment Product Sales
- Strong Organizational Skills
- Detail Oriented
- Professionalism
- Multitasking ability
- Excellent Communication Skills
Timeline
Licensed Master Cosmetologist
Vogue Hair And Beauty Salon
06.2022 - Current
Patient Scheduling Coordinator
Pagan Affinity Dentistry
08.2019 - 08.2020
Associate of Applied Science - Dental Hygiene
Athens Technical College
High School Diploma -
Lincoln County High School
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