Kathryn Sykes
Mitchell,IN
Summary
I am a 20 year old woman who is looking for my forever job. I am very dedicated, respectful, and hard working. If you believe I am a good fit for your team I can guarantee you I will always give 110%.
Overview
2
2
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Bureau of Motor Vehicles
02.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Lifeguard
Sprint Mill Pool
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Clean up
Fibertech
05.2022 - 08.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Improved sanitation levels within the community through proper disposal of waste materials collected during cleanups.
Education
High School Diploma -
Mitchell High School
Mitchell, IN08.2023
Skills
- Attention to detail
- Time management
- Communication
- Computer literacy
- Customer service
- Adaptability
- Teamwork
- Flexibility
Awards
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Timeline
CUSTOMER SERVICE REPRESENTATIVE
Bureau of Motor Vehicles
02.2024 - Current
Lifeguard
Sprint Mill Pool
05.2023 - 08.2023
Clean up
Fibertech
05.2022 - 08.2022
High School Diploma -
Mitchell High School
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