Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Kathryn Wilkes

Round Rock,TX

Summary

Enterprise Account Executive with a proven record of exceeding sales targets and driving growth in mid-market and enterprise accounts.


I excel at building strategic partnerships, understanding client needs, and delivering tailored technology solutions that drive results. Known for surpassing quotas, fostering strong customer relationships, and collaborating effectively with cross-functional teams to achieve business goals.

Overview

21
21
years of professional experience

Work History

Enterprise Account Executive

Zoho
05.2023 - Current

Consistently surpassing sales targets, I'm the top-performing sales representative, delivering exceptional results and exceeding quotas quarter after quarter.

Q1 (Jan -Mar 2025) 359.09% of quota achieved

  • Cultivated strong relationships with C-level executives and senior decision-makers to understand their business needs and provide tailored solutions
  • Collaborated with cross-functional teams to deliver high-quality presentations, product demonstrations, and proposals to effectively communicate the value proposition
  • Negotiated contract terms and pricing to maximize profitability while maintaining customer satisfaction and loyalty
  • Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
  • Worked with service and project management departments to provide total support to clients.
  • Developed creative solutions to meet individual client needs.
  • Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
  • Managed accounts to retain existing relationships and grow share of business.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Account Executive, SMB

Zoho
10.2021 - 05.2023

Committed retail sales representative known for consistently surpassing quotas, delivering exceptional service to customers of all sizes, and going the extra mile to ensure satisfaction and success.

  • Collaborated closely with cross-functional teams to ensure successful delivery of products and services to clients
  • Provided exceptional customer service, resolving issues promptly and effectively to maintain high client satisfaction levels
  • Developed and executed strategic account plans to meet and exceed sales targets consistently
  • Contributed to team objectives in fast-paced environment.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Set and achieved company defined sales goals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Stayed current on company offerings and industry trends.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Consulted with businesses to supply accurate product and service information.
  • Recorded accurate and efficient records in customer database.
  • Met existing customers to review current services and expand sales opportunities.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sales Development Representative

Zoho
01.2021 - 10.2021

Proactive Sales Development Representative consistently securing the highest number of meetings for Account Executives, driving pipeline growth and accelerating sales success.

  • Generated and qualified leads through proactive outreach and follow-up, resulting in a 20% increase in new business opportunities.
  • Conducted market research to identify potential prospects and developed targeted messaging to drive engagement and interest.
  • Utilized CRM software to track and prioritize leads, maintaining an organized pipeline and effectively managing follow-up tasks.
  • Participated in regular training sessions to enhance sales skills and stay updated on industry trends and best practices.
  • Sales & Office Manager

    Hallman Industries, LLC
    04.2018 - 07.2020
    • Managed a team of 11 office staff members, providing training, guidance, and support to ensure smooth operations
    • Handled large accounts and international logistic operations
    • Worked with National television networks and influencers for product marketing
    • Oversaw all aspects of the sales process, from lead generation to closing deals, maintaining a high level of customer satisfaction
    • Implemented new CRM system to streamline sales and office processes, increasing efficiency and productivity by 15%
    • Coordinated office events and team-building activities to foster a positive work environment and promote team collaboration
    • Developed and implemented sales strategies that resulted in a 20% increase in revenue over the past year
    • Wore almost every hat and this list could go on forever.

    Music Teacher

    My Violin Studio
    09.2006 - 03.2020
    • Versatile violin instructor offering comprehensive lessons in both virtual and in-person settings. Expertise in teaching music theory and diverse genres, with a flexible approach catering to all ages. Specialized instruction includes learning by ear and reading music, ensuring a well-rounded musical education for every student.

    Strings teacher

    The Musicians Woodshed
    08.2015 - 03.2018
    • Educate students in fundamentals of playing the violin/fiddle, viola, and cello.
    • Instructed students of all ages and skill levels in violin, viola, cello, utilizing a variety of teaching methods to ensure student comprehension and progress.
    • Planned and executed engaging and interactive group lessons, individual instruction, and ensemble rehearsals to develop technical skills and musical expression in students.
    • Collaborated with school administrators, parents, and fellow music educators to create a supportive and inclusive learning environment for string students.

    Data Collector

    Dr. Addison Gradel, neuropsychologist
    06.2005 - 03.2010


    • Conducted field research to collect and record accurate data on a variety of assigned tasks
    • Worked collaboratively with team members to ensure data collection met project deadlines and requirements
    • Maintained detailed records and documentation of all collected data for future reference and analysis
    • Implemented quality control measures to ensure data accuracy and integrity throughout the collection process
    • Utilized specialized equipment and software to gather and analyze data effectively

    Testing Services Coordinator

    Amarillo College
    01.2004 - 08.2005
  • Administered and coordinated all aspects of testing services, including scheduling, proctoring, and score reporting
  • Developed and maintained testing procedures and protocols to ensure accuracy and compliance with industry standards
  • Provided exceptional customer service to students and faculty regarding testing services, answering inquiries and resolving issues in a timely manner
  • Managed testing center operations, including overseeing inventory of materials, equipment maintenance, and maintaining a secure testing environment
  • Collaborated with academic departments to coordinate specialized testing accommodations for students with disabilities
  • Education

    Interior Design - Interior Design

    Texas State University
    San Marcos, TX
    12-2014

    General Studies - Music

    West Texas A&M University
    Canyon, TX
    12-2009

    Associate's degree - General

    Amarillo College
    Amarillo, TX
    12-2005

    Skills

    • Relationship Building
    • Strategic Thinking
    • Industry Knowledge
    • Negotiation
    • Adaptability
    • Results-Driven
    • Team Collaboration

    Software

    Zoho CRM
    Salesforce
    Basecamp
    Microsoft Dynamics

    Interests

    Music and Art: Creative activites such as painting, drawing, glass blowing, ceramics, art projects, playing and recording violin/fiddle, playing piano

    Nature: Anything and everything outdoors  Camping, hiking, exploring nature, traveling

    Animals: Obsessed with dogs and would love to eventually start an animal rescue business/non profit later on in life

    Cooking: I love creating my own recipes and enjoy hosting a dinner party

    Timeline

    Enterprise Account Executive

    Zoho
    05.2023 - Current

    Account Executive, SMB

    Zoho
    10.2021 - 05.2023

    Sales Development Representative

    Zoho
    01.2021 - 10.2021

    Sales & Office Manager

    Hallman Industries, LLC
    04.2018 - 07.2020

    Strings teacher

    The Musicians Woodshed
    08.2015 - 03.2018

    Music Teacher

    My Violin Studio
    09.2006 - 03.2020

    Data Collector

    Dr. Addison Gradel, neuropsychologist
    06.2005 - 03.2010

    Testing Services Coordinator

    Amarillo College
    01.2004 - 08.2005

    Interior Design - Interior Design

    Texas State University

    General Studies - Music

    West Texas A&M University

    Associate's degree - General

    Amarillo College