Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kathy Blythe

West Des Moines,IA

Summary

Dedicated manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

General Manager in Training

Advance Auto Parts
07.2023 - 03.2024
  • Enhanced customer satisfaction levels by addressing their concerns promptly and professionally.
  • Built relationships with customers to encourage repeat business.
  • Performed superior retail sales by increasing systems and product knowledge.
  • Collaborated closely with General Managers to ensure seamless operations across all store areas.

Assistant Manager

Mister Car Wash
02.2021 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Assistant Manager

Taco Bell
06.2017 - 06.2020
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting, minimizing discrepancies, and completing bank deposits.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in interviewing, hiring, and training of new employees.
  • Offered hands-on assistance to customers, assessing needs, and addressing complaints promptly.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

High School Diploma -

Fort Dodge Senior High School
Fort Dodge, Iowa

Skills

  • Team Leadership
  • Operations Management
  • Teamwork and Collaboration
  • Staff Training and Development
  • Customer Service
  • Verbal and written communication
  • Complex Problem-Solving
  • Professional and Courteous

Languages

Spanish
Professional Working

Timeline

General Manager in Training

Advance Auto Parts
07.2023 - 03.2024

Assistant Manager

Mister Car Wash
02.2021 - 06.2023

Assistant Manager

Taco Bell
06.2017 - 06.2020

High School Diploma -

Fort Dodge Senior High School

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Kathy Blythe