Dedicated real estate professional with over 20 years of experience facilitating successful transactions. Skilled in guiding clients through complex processes, developing comprehensive market analyses, and delivering exceptional customer service.
Overview
28
28
years of professional experience
Work History
Realtor
Coldwell Banker Pryor Realty, Inc.
Chattanooga, TN
01.1993 - 09.2014
Guided clients through property buying and selling processes, ensuring informed decision-making.
Negotiated contracts and terms between buyers and sellers to facilitate successful transactions.
Cultivated strong client relationships, leading to repeat business and referrals in competitive markets.
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Ensured compliance with federal/state laws regulating real estate transactions.
Wrote contracts to outline sales and purchases of properties.
Advised and informed prospective clients on current market activities and conditions.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Compared recently sold area properties to determine competitive market prices.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.Presented purchase offers to sellers for consideration.
Eligibility Specialist
Provident Insurance Group
Chattanooga, TN
03.1987 - 12.1992
Evaluated eligibility applications for compliance with insurance policy guidelines.
Assisted clients in understanding coverage options and benefits available.
Conducted thorough reviews of documentation to ensure accuracy and completeness.
Facilitated training sessions for new employees on eligibility processes and policies.
Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
Assisted clients with accurate eligibility form, application and document completion.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.