Summary
Work History
Education
Skills
Timeline
Cashier

Kathy Grimes

Morris,PA

Summary

Dedicated and customer-focused professional who excelled at Hobby Lobby by enhancing customer satisfaction through exceptional service and efficient transaction handling. Possesses strong skills in POS operations and the ability to foster positive relationships, contributing to the creation of a welcoming shopping environment. Demonstrates keen attention to detail and a strong work ethic, enabling the ability to meet diverse customer needs while maintaining accuracy even in high-volume settings. Punctual and honest Job Title with a solid background in Type environments, consistently satisfying customers with exceptional service. During slow periods, effectively utilizes time to stay on top of daily chores while actively seeking opportunities to help the team improve service and reduce waste.

Work History

Cashier

Hobby Lobby
09.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Norton High School
Norton Ohio
1987

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Cash register operation
  • Written and verbal communication
  • Payment processing
  • Product restocking
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Merchandise restocking
  • POS system operations
  • Payment collection
  • Refund handling
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Currency counting
  • Retail merchandising
  • Drawer balancing
  • Point of sale operation
  • Fraud prevention awareness
  • Identification checks
  • Empathy and patience
  • Data entry
  • Credit card processing
  • Receipt handling
  • Dependability and reliability
  • Gift card handling
  • Merchandise exchange

Timeline

Cashier

Hobby Lobby
09.2024 - Current

Norton High School
Kathy Grimes