Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathy Johnson

Hendersonville,NC

Summary

Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.

Overview

24
24
years of professional experience

Work History

CASHIER

Home Depot
Hendersonville, NC
03.2023 - Current
  • Credit Card payments
  • Customer Service
  • Process sales
  • Cash Handling

CUSTOMER SERVICE ASSOCIATE

Home Depot
Hendersonville, NC
08.2021 - 08.2022
  • Sales and returns, Order fulfillment, Answer multi-line phone, Customer complaints, Tool and truck rentals, Credit card payments

CUSTOMER SERVICE ASSOCIATE

Lowe's
Hendersonville
09.2020 - 05.2021
  • Sales and returns, Answer multi-line phone, Tool rentals, Order fulfillment, Customer complaints, Credit Card payments

PERSONAL PROPERTY APPRAISER / TAX COLLECTIONS CLERK

Henderson County
Hendersonville
07.2006 - 10.2018
  • Collect tax payments by mail or over counter, Address Hendersonville, NC, 28739, Phone 828-808-1232, E-mail kathyjo39@yahoo.com

TAGGING CLERK

BonWorth
Hendersonville
06.2002 - 03.2003
  • Tagging items for shipment, Order thread for the manufacturing of clothing to be sold, Maintain inventory of thread and tags for production

Education

APPLIED SCIENCE

Blue Ridge Community College
Flat Rock, NC
01-2007

DIPLOMA - undefined

North Henderson High School
Hendersonville, NC
01-2006

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Money handling
  • Payment processing
  • Cash drawer balancing

Timeline

CASHIER

Home Depot
03.2023 - Current

CUSTOMER SERVICE ASSOCIATE

Home Depot
08.2021 - 08.2022

CUSTOMER SERVICE ASSOCIATE

Lowe's
09.2020 - 05.2021

PERSONAL PROPERTY APPRAISER / TAX COLLECTIONS CLERK

Henderson County
07.2006 - 10.2018

TAGGING CLERK

BonWorth
06.2002 - 03.2003

DIPLOMA - undefined

North Henderson High School

APPLIED SCIENCE

Blue Ridge Community College