Kathy Ramos
Grandview,Washington
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Ready to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Goodwill Industries Of The Columbia
03.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
Host/Waitress
Las Islas
07.2022 - 03.2023
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Crew Member
Papa Murphy's Take And Bake Pizza
11.2020 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
Grandview High School
Grandview, WA06.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Money Handling
- Flexible Schedule
- Bilingual fluency
- Strong multitasking
- Team Collaboration
Timeline
Sales Associate
Goodwill Industries Of The Columbia
03.2023 - 03.2024
Host/Waitress
Las Islas
07.2022 - 03.2023
Crew Member
Papa Murphy's Take And Bake Pizza
11.2020 - 03.2023
High School Diploma -
Grandview High School
Similar Profiles
Jared GarciaJared Garcia
Sales Associate at Goodwill Industries Of The ColumbiaSales Associate at Goodwill Industries Of The Columbia
Robin ClarkRobin Clark
Superior at Goodwill Industries of the Columbia Willamette ValSuperior at Goodwill Industries of the Columbia Willamette Val
Kyra HayesKyra Hayes
Janitor at Goodwill Industries of the Columbia WillametteJanitor at Goodwill Industries of the Columbia Willamette
Angela VargasAngela Vargas
Dollar Tree Remodel Employee at Dollar TreeDollar Tree Remodel Employee at Dollar Tree
Samaila YahayaSamaila Yahaya
Cashier/Sales Associate/Stocker at Price Chopper SupermarketsCashier/Sales Associate/Stocker at Price Chopper Supermarkets