Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kathy Reynolds

Richmond,TX

Summary

Talented Community Manager bringing 18+ years' experience in directing property operations, staff productivity, promotional strategies and contract development. Demonstrated record of accomplishment in boosting occupancy and bringing in long-term residents.

Overview

16
16
years of professional experience

Work History

Community Manager

MG Properties Group
San Diego, CA
08.2008 - 11.2020
  • Effectively managed team of 10 employees, including maintenance and activities personnel.
  • Collaborated with Regional Manager and Maintenance Supervisor during property projects, including interior renovations and construction.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Monthly delinquency zero 10 out of 12 months
  • Reputation management average 4.2%
  • Managed community within established cost constraints averaging 2.5% above CNOI

Community Manager

Colonial Properties Trust Inc.
Tucson, AZ
05.2005 - 08.2008
  • As per company directives:
  • Maintained 97% physical occupancy
  • Achieved zero delinquency each month

Education

Associate of Arts - Business

Saint Catherine JC
Kentucky
05.1968

Skills

  • Daily operations
  • Property tours and inspections
  • Tenant and Eviction Laws
  • Payment Management
  • Budgeting
  • Staff Management
  • Strong Communication Skills
  • Marketing and Advertising
  • Leasing and Sales
  • Conflict Handling
  • Expertise in MS Word, Excel, Yardi
  • Administrative abilities

Accomplishments

Manager of the Year 2009

Outstanding Service and Reputation MG Properties Group 2018

Ellis Best in Class 2018

Ellis Outstanding Customer Experience 2019

Timeline

Community Manager

MG Properties Group
08.2008 - 11.2020

Community Manager

Colonial Properties Trust Inc.
05.2005 - 08.2008

Associate of Arts - Business

Saint Catherine JC
Kathy Reynolds