Kathy Swain

Waited on customers, balanced registers, stocked shelves and cleaned store.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Assisted customers with product inquiries, providing excellent service and support.
• Maintained cleanliness and organization of checkout area, ensuring compliance with safety standards.
• Handled cash management tasks, including balancing registers at the end of shifts.

Processed approved and closed loans. Assisted customers with payment collections. Conducted field travel for collections and balanced cash drawer at office closure.

• Oversaw maintenance of accurate financial records and regular account reconciliations.
• Processed invoices and payments, ensuring timely transactions and vendor relations.
• Assisted in payroll processing, managing employee records and deductions efficiently.
• Developed monthly financial reports to support business decision-making and budgeting processes.

Facilitated freight acquisition through inside and outside sales efforts. Completed and submitted sales reports accurately.

• Self-motivated, with a strong sense of personal responsibility.
• Registered patients and verified patients insurance.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Delivered exceptional customer service through effective communication and problem-solving skills.
• Managed customer inquiries using CRM systems to ensure timely resolutions.
• Trained new representatives on company policies and best practices for customer interactions.
• Streamlined complaint resolution processes, enhancing overall customer satisfaction rates.