Kathy Swaringen
Alpine,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
49
49
years of professional experience
1977
1977
years of post-secondary education
Work History
Server
La Vida Real
El Cajon, California
09.2020 - Current
- Provided attentive customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining areas throughout shifts.
Clothing retail
Carters Oshkosh
Alpine, CA
10.2020 - 05.2021
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Cashier & scan coordinator
Vons
San Diego, California
07.1980 - 02.2015
- Process customer transactions using cash register and point-of-sale systems.
- Maintain accurate cash drawer and balance at shift end.
- Assist customers with product inquiries and locating items in-store.
Cashier
Mayfair Market
San Diego, California
06.1976 - 07.1980
- Processed customer transactions efficiently at the community grocery store.
- Maintained accurate cash drawer and handled daily reconciliations.
- Assisted customers with product inquiries and provided exceptional service.
Education
Helix High School
La Mesa, CASkills
- Order processing
- Menu knowledge
Timeline
Clothing retail
Carters Oshkosh
10.2020 - 05.2021
Server
La Vida Real
09.2020 - Current
Cashier & scan coordinator
Vons
07.1980 - 02.2015
Cashier
Mayfair Market
06.1976 - 07.1980
Helix High School