Summary
Overview
Work History
Education
Skills
Timeline
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Kathy R. Thomas

Mt Pleasant,Wisconsin

Summary

Dedicated and reliable professional with experience providing exceptional customer service and safe, reliable transportation. Committed to ensuring safe and enjoyable rides for all passengers. Possess strong communication, problem-solving, and time management skills. Committed to maintaining a clean and comfortable driving environment. Passionate about creating positive experiences for diverse passengers.

Overview

6
6
years of professional experience

Work History

Uber Partner

Uber
Racine, WI
02.2024 - Current
  • Greeted passengers and provided a safe and comfortable ride to their destination.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Managed customer complaints professionally and courteously.

Bus Monitor

First Student Transportation
Racine, WI
12.2023 - 02.2024
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Spoke directly with each student to understand pressing needs, concerns or fears.
  • Helped drivers monitor and manage student actions to maintain bus safety.

Assembler

Foxconn Technology Group
Mt Pleasant, WI
10.2023 - 12.2023
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Identify problems that may affect product quality and take corrective action when required.
  • Planned and laid out work to meet production and schedule requirements.

Owner/Operator Truck Driver

Load One
Taylor, MI
04.2019 - 12.2022
  • Established relationships with customers through the use of interpersonal, active listening, and inquiry response skills.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Worked well with dispatchers to communicate route and schedule changes.

Education

Bachelor of Arts - Business Communications

Concordia University Wisconsin
Mequon, WI

Associate of Arts - Supervisory Management

Gateway Technical College
Racine, WI

High School Diploma -

Keith High School
Orrville, AL

Skills

  • Safety Management
  • Relationship Building
  • Quality Assurance
  • Customer Service
  • Courteous demeanor
  • Record preparation

Timeline

Uber Partner

Uber
02.2024 - Current

Bus Monitor

First Student Transportation
12.2023 - 02.2024

Assembler

Foxconn Technology Group
10.2023 - 12.2023

Owner/Operator Truck Driver

Load One
04.2019 - 12.2022

Bachelor of Arts - Business Communications

Concordia University Wisconsin

Associate of Arts - Supervisory Management

Gateway Technical College

High School Diploma -

Keith High School

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Kathy R. Thomas