Kati Hendricks
Boca Raton,FL
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
10
10
years of professional experience
Work History
Senior Account Manager
the biostation
Delray Beach, FL
09.2015 - 04.2025
- Developed and maintained relationships with thousands of patients to ensure high levels of satisfaction and high revenue.
- Consistently generated over $1.5 million in revenue annually.
- Managed the sales department operations, supervising staff performance. Lead training for new staff members.
- Built sales pipelines for overall company use
- Represented the company at wellness and healthcare events to promote business.
- Resolved patient issues promptly and independently, to maintain satisfaction and loyalty.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained relationships with local companies to promote business.
- Acted as main point of contact in matters relating to client concerns and needs.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
Corporate Recruiter
FlashBanc
Boca Raton, FL
04.2015 - 09.2015
- Updated and maintained candidate records in the recruitment database.
- Assisted with the onboarding process for new hires.
- Provided guidance on job descriptions, salary ranges, and interview processes.
- Fostered relationships with hiring managers to understand departmental hiring needs.
Education
West Virginia University
Morgantown, WVSkills
- Customer relationship management
- Client retention
- Interpersonal skills
- Team leadership
- Trained in Salesforce
- Multitasking capacity
- Problem-solving aptitude
- Revenue generation
References
References available upon request.
Timeline
Senior Account Manager
the biostation
09.2015 - 04.2025
Corporate Recruiter
FlashBanc
04.2015 - 09.2015
West Virginia University
Similar Profiles
Caryn LisztCaryn Liszt
Office Coordinator at THE BIOSTATIONOffice Coordinator at THE BIOSTATION
Jacqui MoralesJacqui Morales
Care Manager at The BiostationCare Manager at The Biostation
Eli Joseph WallaceEli Joseph Wallace
Maintenance Employee at Timbers at Troy Golf CourseMaintenance Employee at Timbers at Troy Golf Course
Nathaniel AlperiNathaniel Alperi
Head of Security at The StandardHead of Security at The Standard
Micah MuñozMicah Muñoz
Litigation Legal Assistant at Falk, Waas, Soloman, Mendlestein & DavisLitigation Legal Assistant at Falk, Waas, Soloman, Mendlestein & Davis