Katia Goings
North Las Vegas,NV
Summary
Hello, my name is Katia Goings. I have ten years of cocktail experience. I worked in the heart of downtown Las Vegas for Boyd Gaming. I have also worked for Golden Entertainment just shy of a year. I am a quick learner, great listener, professional, and a team player. I am currently working as a cashier for Smith's. There I still provide my excellent customer service and I am still able to engage with people from all walks of life.
Overview
12
12
years of professional experience
Work History
Cashier
Smith's
09.2023 - Current
- Greet and interact with customers seen within 6ft
- Help assist customer with checking out all grocery and items
- Help to bag all items after purchased
- Send customers off in a pleasant manner
Cocktail Waitress
Main Street Station
05.2013 - 10.2023
- Have a warm and welcoming demeanor with all guest
- Have knowledge of all upcoming events on property
- Help provide answer about all questions and concerns guests may have
- Provide guest with beverages in a timely manner
- Assist bartenders with making drinks when extremely busy or understaffed
- Have knowledge of liquor, wines, beers and garnishes
- Collect glass wear and bottles in order to maintain a clean work area
- Engage in side work by making sure all work materials are fully stocked and equipment is properly cleaned
Cocktail Waitress
Arizona Charlie's Boulder
02.2022 - 12.2022
- Greet all casino guests in a warm and welcoming manner
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
- Greeted new customers, discussed specials, and took drink orders.
Education
EKG Technician certification - Cardiac
San Francisco State College of Extended Learning
San Francisco, California09.2021
Floral Designs -
College of Southern Nevada
North Las Vegas, Nevada06.2011
High School Diploma -
Cheyenne High School
North Las Vegas, Nevada06.2010
Skills
- Customer Service
- Up Selling
- Professionalism
- Warm and welcoming demeanor
- Knowledge of events
- Answering guest questions
- Timely beverage service
- Assisting bartenders
- Knowledge of liquor
- Knowledge of wines
- Knowledge of beers
- Knowledge of garnishes
- Maintaining a clean work area
- Engaging in side work
- Stocking work materials
- Cleaning equipment
Timeline
Cashier
Smith's
09.2023 - Current
Cocktail Waitress
Arizona Charlie's Boulder
02.2022 - 12.2022
Cocktail Waitress
Main Street Station
05.2013 - 10.2023
EKG Technician certification - Cardiac
San Francisco State College of Extended Learning
Floral Designs -
College of Southern Nevada
High School Diploma -
Cheyenne High School
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