Katia Mendez
League City,TX
Summary
Personable and energetic receptionist, committed to delivering excellence in all facets of administrative and customer service support. Well-versed in data-entry, database management and scheduling. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Seeking to obtain and maintain a long term, full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Somewhere to become part of the team complex, utilize personal skills and talents to drive in business and reach company goals. Seeking to grow in product knowledge, to better educate clients and build long term rapport.
Overview
3
3
years of professional experience
Work History
Receptionist
Castle Dental
02.2013 - 01.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
Education
High School Diploma -
Milby High School
Houston, TX05.2014
Skills
- Bilingual
- Scheduling
- Multi-Line Telephone Systems
- Verbal and Written Communication
- Customer/Client Relations
- Administrative Support
- File Management
- Data Entry
Languages
Spanish
Native or Bilingual
Hobbies
- Spending time with my daughter
- Going to church
- Going to the gym
- Cooking
- Spending time outdoors
Timeline
Receptionist
Castle Dental
02.2013 - 01.2016
High School Diploma -
Milby High School
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