Katiana Archer Kelly
Montgomery,TX
Summary
Motivated Employee Engagement Manager with significant experience in fostering positive workplace environments. Strengths include developing strategic initiatives to enhance employee morale, implementing effective communication strategies, and designing engagement programs tailored to company culture. Successful track record of creating impactful changes that have led to improved job satisfaction and productivity in previous roles.
Overview
6
6
years of professional experience
Work History
Employee Engagement Manager
New American Funding
Houston, Texas
12.2025 - Current
- Executed departmental projects to promote organizational growth and development, enhancing employee engagement and satisfaction.
- Collaborated with leadership to align employee engagement strategies with company values.
- Conducted surveys to gauge employee satisfaction and gather insights for enhancements.
- Analyzed employee survey feedback to identify improvement areas and develop action plans.
- Established and monitored departmental OKRs to enhance performance and accountability.
- Managed 15 departmental budgets for rewards, recognition, and two third-party employee benefit budgets, ensuring effective allocation of resources.
- Supported management in implementing recognition programs, fostering a culture of appreciation for exceptional employees.
- Coordinated enterprise-wide philanthropic events to boost community engagement.
Benefits Coordinator
New American Funding
Houston, US
05.2025 - 12.2025
- Managed employee benefits administration, including enrollment and termination processing, record updates, COBRA continuation, and employee inquiries in a timely manner.
- Guided employees on benefit programs, eligibility, and enrollment processes to facilitate informed decision-making.
- Maintained compliance with federal and state regulations governing employee benefits, including maternity and leave guidelines.
- Served as the primary point of contact for maternity leave cases while providing personalized guidance throughout the process.
- Extracted and organized invoices from multiple insurance providers, ensuring accurate records and timely payments.
- Developed annual wellness calendars using Canva to promote organizational health initiatives.
- Created detailed project documentation to maintain an accurate record of progress and completion status.
Client Benefits Administrator
Kepple and Associates
Houston, US
05.2020 - 05.2024
- Managed open enrollment processes by providing guidance on available benefits and answering questions from employees regarding their options.
- Coordinated annual benefits open enrollment and communicated updates to staff.
- Administered employee benefits enrollment and changes in HR management systems.
- Responded to employee inquiries regarding benefits programs and eligibility requirements.
- Collaborated with insurance vendors to resolve benefit-related issues promptly.
- Verified compliance with federal and state benefit regulations and policies.
- Maintained accurate records of employee benefits selections and changes securely.
Education
Bachelor of Science B.A. - Consumer Affairs, Business Administration
Texas State University
Houston, TX, US05-2024
Skills
- Employee recognition programs
- Engagement strategy
- Employee Onboarding
- Exit Interview Process
- HR Management Systems
- HR compliance
- Data analysis
- Microsoft Excel
- Budgeting
- Change Communication
- Visual Communication
Timeline
Employee Engagement Manager
New American Funding
12.2025 - Current
Benefits Coordinator
New American Funding
05.2025 - 12.2025
Client Benefits Administrator
Kepple and Associates
05.2020 - 05.2024
Bachelor of Science B.A. - Consumer Affairs, Business Administration
Texas State University