Kathleen S. Backhaus
Sharon Godfrey Insurance Agency
LIBERTY,MO
10
years of professional experience
Driven Sales Professional experienced in driving revenue growth and enhancing customer satisfaction. Built strong client relationships through effective communication and product knowledge, resulting in consistent goal achievement. Committed to continuous learning and adaptability in dynamic environments.
Work History
Sales Associate
1 Year 7 Months- Full Time Sales Representative in Auto, Fire, Health and Life
- Works in a team environment to reach goals and promotions
- Services current clients with all insurance needs as well as preventing retention
- Fully licensed in VA, MD, WV, DC and NC
Full Time Sales Representative in Life, Bank, Health, Property & Casualty
5 Months- Assisted in opening a new office location by coordinating logistics and training staff. – Multi Office Agent
- Collaborated with team to achieve goals and secure promotions
- Served current clients with various insurance needs.
Sales Associate
4 Years 11 Months- Sold monthly memberships
- Collaborated with team to achieve sales targets
- Facilitated sales of monthly memberships to new clients.
- Assisted in managing membership cancellations and inquiries.
Personal Account Manager
9 Months- Achieved Missouri Property & Casualty licensing to enhance professional qualifications.
- Served current clients with all insurance needs
- Reviewed and provided remarks on current client accounts for accuracy.
- Assisted customers with policy changes and provided billing support to resolve issues
Full Time Sales Representative in Life, Bank, Health, Property & Casualty
4 Years 3 Months- Managed sales operations effectively
- Works in a team environment to reach goals and promotions, Achieved yearly goal of 500 plus written policies
- Engaged with colleagues to achieve goals to reach goals and promotions, Achieved yearly goal of 500 plus written policies
- Trained and onboarded new hires within sales team to enhance integration and performance
- Trained and assisted new hires onboard within the sales team
- Achieved highest individual life sales as an individual, compared to other offices combined
Personal Assistant/Caregiver – special needs client
1 Year- Facilitated development of consistent schedules for clients to enhance daily routines.
- Facilitated client engagement in community activities.
- Enabled clients to establish self-care routines for improved personal well-being.
- Helped clients develop a consistent schedule.
- Assisted in planning and meal preparation.
Full Time Sales Representative in Life, Bank, Health, Property & Casualty
1 Year- Passed the Kentucky Property & Casualty, Life and Health tests and received insurance licenses in Property & Casualty, Life and Health
- Achieved 2018 goal of 50 car loans as a bank-certified representative in Kentucky and Indiana.
- Collaborated with team to achieve 2018 goal of 250 policies written and secure promotions.
- Bank certified in Kentucky & Indiana, i.e. Achieved 2018 goal of 50 car loans.
- Serviced clients' insurance needs while promoting retention and satisfaction.
Education
Bachelor of Arts - Communication
Skills
Customer service
Teamwork and collaboration
Problem-solving skills
Attention to detail
Time management
Adaptability
Sales strategies
Reliable and punctual
Dependability
Relationship building
Client engagement
Accountability
Timeline
Sales Associate
Sharon Godfrey Insurance Agency
03.2025 - CurrentRead More
Full Time Sales Representative in Life, Bank, Health, Property & Casualty
Tracy Tucker State Farm
09.2024 - 02.2025Read More
Personal Account Manager
GM Peters Agency
12.2023 - 09.2024Read More
Sales Associate
Orangetheory Fitness
12.2019 - 11.2024Read More
Full Time Sales Representative in Life, Bank, Health, Property & Casualty
Sam Wheeler State Farm
09.2019 - 12.2023Read More
Personal Assistant/Caregiver – special needs client
Premier Healthcare Services
01.2018 - 01.2019Read More
Full Time Sales Representative in Life, Bank, Health, Property & Casualty
Adam Sparks State Farm – Multi-Line Sales Representative
01.2017 - 01.2018Read More
Bethany Lutheran College
Bachelor of Arts from Communication
Read More