Katie Benson
Minneapolis,MN
Summary
Dynamic and results-driven professional with a proven track record at GMI and North Memorial Medical Center, specializing in building customer relationships and enhancing team efficiency. Skilled in operational management and excellent communication, I excel in fostering team development and achieving goals. My energetic approach and positive demeanor have consistently improved workflow accuracy and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Sales Associate
GMI
Ramsey, MN
09.2022 - 11.2024
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Helped customers find specific products, answered questions, and offered product advice.
Supervisor
North Memorial Medical Center
Robbinsdale, MN
09.2014 - 03.2022
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Evaluated employee performance through periodic reviews and documented results accordingly.
Education
Licensed Massage Therapist - Massage Therapy
Aveda Institiute
Minneapolis, MN04-2012
Some College (No Degree) - Pre Medicine
Minnesota State University Mankato
Mankato, MNSkills
- Goal oriented
- Energetic self-starter
- Friendly and outgoing
- Excellent people skills
- Written and oral communication skills
- Positive and professional
Affiliations
- French Bulldog wrangler
- Avid bookworm
- Purveyor of Sunshine and Laughter
Timeline
Sales Associate
GMI
09.2022 - 11.2024
Supervisor
North Memorial Medical Center
09.2014 - 03.2022
Licensed Massage Therapist - Massage Therapy
Aveda Institiute
Some College (No Degree) - Pre Medicine
Minnesota State University Mankato
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