Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Katie Bultema

Whitehall,MI

Summary

Detail-oriented Realtor excels in real estate sales and brings knowledge of insurance and financing processes. Skilled in leveraging client services talent and company branding to increase profitability. Offers top-notch leadership and multitasking abilities for driving results in fast-paced environments. Licensed in Michigan. Creative Salon Owner with a passion for delivering hair artistry and outstanding customer service. Friendly and versatile with proven sales generation to build lasting relationships with loyal clientele.

Overview

27
27
years of professional experience

Work History

Realtor

Greenridge Realty
Whitehall, MI
05.2014 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Advised and informed prospective clients on current market activities and conditions.
  • Wrote contracts to outline sales and purchases of properties.
  • Compared recently sold area properties to determine competitive market prices.
  • Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Completed property walk throughs before completing deals to uphold accuracy in listings and appraisals.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Generated leads for sales and rental properties through cold calls and referrals.

Salon Owner

KatieBeez Hair Salon
Muskegon, MI
07.2004 - Current
  • Oversaw daily salon operations and performed general salon tasks.
  • Maintained daily, monthly and quarterly records of costs and revenue.
  • Maintained staff records and work schedules.
  • Arranged for regular maintenance services for all beauty equipment.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Holds strong clientele base and has strong customer following.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Managed over 25 customer calls per day.

Waitress

Riverview Cafe
Whitehall, MI
09.2001 - 09.2002
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Responsible for opening restaurant and managing early morning shift.
  • Turned over 15-20 tables per shift.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs

Education

No Degree - Business Administration

Muskegon Community College
Muskegon, MI

Cosmetology

Booker Institute of Cosmetology
Muskegon, MI
09.2001

Skills

  • Contract Preparation
  • Title Investigation
  • Providing Feedback
  • Buyer Contracts
  • Open House Management
  • Buyer and Seller Representation
  • Analytical and Logical Thinking
  • Negotiation Management
  • MLS Data Entry and Maintenance
  • Client Interviews
  • Human resources administration
  • Business growth and retention
  • Customer Relations
  • Budgeting
  • Business Development
  • Staff Management
  • Relationship Building
  • Conflict and Complaint Resolution
  • Transactions and Cash Handling
  • Decision Making
  • Team Leadership
  • Inventory Management
  • Microsoft Office
  • Detail-Oriented
  • Trustworthy

Additional Information

I'm looking for a career change that will allow me to have new opportunities and grow in a career. I've acquired many different skill sets over the years and I know that I would do a great job for any employer that chooses me.

Timeline

Realtor

Greenridge Realty
05.2014 - Current

Salon Owner

KatieBeez Hair Salon
07.2004 - Current

Waitress

Riverview Cafe
09.2001 - 09.2002

No Degree - Business Administration

Muskegon Community College

Cosmetology

Booker Institute of Cosmetology

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Katie Bultema