Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Katie Casto

Katie Casto

Evans

Summary

Resourceful Service Coordinator with proven ability to deliver high productivity and efficiently complete tasks. Skilled in client relationship management, problem-solving, and workflow coordination. Excel in communication, teamwork, and adaptability, ensuring seamless service delivery and client satisfaction.

Overview

6
6
years of professional experience

Work History

Service Coordinator

TOTally SC Inc.
Ripley
09.2022 - Current
  • Coordinated service schedules to optimize resource allocation and efficiency.
  • Collaborated with team members to improve communication and workflow processes.
  • Maintain accurate records of requests with family and team interactions.
  • Developed relationships to enhance service satisfaction.
  • Monitored email and phone communication to provide prompt responses and solutions.
  • Coordinated service schedules and appointments with families.

Substitute Teacher

Jackson County School District
Ripley
08.2019 - 08.2022
  • Managed classroom behavior effectively, fostering a positive learning environment.
  • Collaborated with teachers to follow lesson plans and educational goals.
  • Supervised students during lunch and recess, ensuring safety and order.
  • Communicated with parents about student progress and classroom activities.
  • Supported special education students by implementing individualized accommodations.
  • Encouraged positive behavior among students through effective communication techniques.

Education

Bachelor of Arts - Communications

Alderson Broaddus College
Philippi, WV
05-2006

Skills

  • Client relationship management
  • Team collaboration
  • Communication strategy
  • Time management
  • Adaptive communication
  • Attention to detail
  • Problem solving

Affiliations

  • As a previous Foster (Adoptive Home) I know the struggles families and children face during the most stressful times of their lives.
  • I have coached many years in Jackson County and love working with families and children.

Timeline

Service Coordinator

TOTally SC Inc.
09.2022 - Current

Substitute Teacher

Jackson County School District
08.2019 - 08.2022

Bachelor of Arts - Communications

Alderson Broaddus College