Katie Coldanghise
Norwalk,IA
Summary
Customer-oriented General Manager with 7 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
25
25
years of professional experience
Work History
General Manager
Caseys General Stores Inc
La Vista, NE
10.2016 - Current
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Trained employees on duties, policies and procedures.
- Led employee evaluations with constructive feedback to boost performance.
- Taught alertness and security tactics to reduce theft and losses.
- Administered employee discipline through verbal and written warnings.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Tracked monthly sales to generate reports for business development planning.
- Controlled regulatory risks by overseeing corporate compliance visits and adhering to protocol.
- Trained employees on company procedures and worksite safety.
- Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
- Analyzed quarterly sales statistics and prepared analyses for corporate management.
Preschool Teacher
KinderCare Learning Centers
Omaha, NE
01.2015 - 09.2016
- Taught children foundational skills in colors, shapes and letters.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developed professional relationships with parents, teachers, directors and therapists.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Established indoor and outdoor safe play environments for toddler-age children.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Administered and documented results of student assessments.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Met with parents to discuss child behavior and academic progress.
- Maintained student records according to rigorous confidentiality and privacy regulations.
Sales Manager
Younkers Department Store
Desmoines, IA
08.2000 - 09.2010
- Maintained professional network of potential clients and business opportunities.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Developed and implemented new sales strategies to update product lines.
- Performed sales consultations and educated clients on products and services.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Created and maintained sales environment to support business objectives.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
Education
High School Diploma -
Martensdale-St Marys Jr-Sr High School
Martensdale, IA05.1998
Skills
- Performance Improvements
- Cross-Functional Team Management
- Sales Team Development
- Policy/Program Development
- Management Team Building
- Supervision and Training
- Recruitment and Hiring
- Employee Motivation
- Team Leadership
- Budget Control
- Staff Scheduling
- Performance Assessment
- Hiring and Onboarding
- Sales Tracking
- Training Management
Timeline
General Manager
Caseys General Stores Inc
10.2016 - Current
Preschool Teacher
KinderCare Learning Centers
01.2015 - 09.2016
Sales Manager
Younkers Department Store
08.2000 - 09.2010
High School Diploma -
Martensdale-St Marys Jr-Sr High School
Similar Profiles
Karey GriffinKarey Griffin
Store Team Member at Caseys General Stores IncStore Team Member at Caseys General Stores Inc
Hunter GibsonHunter Gibson
Kitchen Manager at Caseys General Stores IncKitchen Manager at Caseys General Stores Inc
Nicole Madariaga GarciaNicole Madariaga Garcia
Cashier at Caseys General Stores IncCashier at Caseys General Stores Inc
Bethany WinheimBethany Winheim
Associate Accountant at Luminare Health BenefitsAssociate Accountant at Luminare Health Benefits
TOMMY BOMSTADTOMMY BOMSTAD
Director of Recruitment & Selection at Northwestern MutualDirector of Recruitment & Selection at Northwestern Mutual