Katie Cowan
Orlando,FL
Summary
Accomplished Outside Sales Representative known for strong relationship-building and goal orientation. Proven ability to identify business opportunities and implement strategic sales plans, resulting in increased territory sales and enhanced customer loyalty.
Overview
32
32
years of professional experience
Work History
Outside Sales Representative
Hughes-Peters
Orlando, FL
08.2018 - Current
- Cultivated relationships with clients to identify needs and enhance customer satisfaction.
- Implemented strategic sales plans to penetrate new markets and increase revenue.
- Utilized CRM systems to track sales activities and forecast future business opportunities.
- Negotiated contracts with key accounts, ensuring mutually beneficial agreements were established.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Collaborated with internal teams to fulfill orders and meet customer needs
Outside Sales Account Manager
Avnet Electronics
Orlando, FL
12.2010 - 08.2018
- Developed comprehensive sales strategies to effectively penetrate new markets and expand client base.
- Delivered persuasive presentations to key stakeholders, showcasing product benefits and driving sales initiatives.
- Leveraged CRM tools to track sales activities, monitor pipeline, and optimize account management processes.
- Delivered informative product demonstrations, highlighting unique features and benefits that met specific client requirements.
National Account Representative
Newark InOne
Orlando, FL
11.2002 - 12.2010
- Developed and maintained strong relationships with key national accounts to drive revenue growth.
- Conducted regular performance reviews of account strategies, adjusting tactics based on evolving client needs or market conditions.
- Led presentations and demonstrations of products to key stakeholders, showcasing value propositions tailored to each client's requirements.
Outside Sales Representative
Newark InOne
Orlando, FL
03.1998 - 11.2002
- Built strong client rapport to establish diversified network of connections.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
- Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Inside Sales Representative
New Horizons Computer Learning Center
Orlando, FL
09.1994 - 06.1995
- Developed, maintained and utilized diverse client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Recorded accurate and efficient records in customer database.
Education
Master of Arts - Education
Wilkes University
Wilkes-barre, PA08.1992
Bachelor of Arts - English And Education
King's College
Wilkes-Barre, PA05.1992
Skills
- Relationship building
- Account management
- Territory management
- Territory development
- Upselling strategies
- Goal oriented
Timeline
Outside Sales Representative
Hughes-Peters
08.2018 - Current
Outside Sales Account Manager
Avnet Electronics
12.2010 - 08.2018
National Account Representative
Newark InOne
11.2002 - 12.2010
Outside Sales Representative
Newark InOne
03.1998 - 11.2002
Inside Sales Representative
New Horizons Computer Learning Center
09.1994 - 06.1995
Master of Arts - Education
Wilkes University
Bachelor of Arts - English And Education
King's College