Katie Cucchiarella
Garrison,NY
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
19
19
years of professional experience
Work History
Manager
Mid-Hudson Concrete Products, LLC
01.2005 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Handled customer inquiries and suggestions courteously and professionally.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Chairman, Board of Directors
Philipstown Behavioral Health Hub
06.2022 - 06.2024
- Fostered a culture of innovation, promoting the exploration of new ideas and opportunities to drive company growth.
- Reviewed financial statements regularly to ensure accuracy, transparency, and compliance with regulatory requirements.
- Ensured adherence to high ethical standards, fostering a culture of integrity throughout the organization.
- Developed strong relationships with key stakeholders to support effective communication, collaboration, and alignment on strategic goals.
- Spearheaded fundraising efforts to secure essential resources for company growth and development.
- Guided executive leadership team through periods of transition, ensuring seamless succession planning processes were in place.
- Encouraged open dialogue among board members during meetings, fostering an environment where diverse opinions could be heard and considered respectfully.
- Set annual performance targets for senior management, monitoring progress towards objectives regularly to ensure accountability.
- Planned and oversaw meetings in accordance with governing documents.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Education
Bachelor of Science - Business - Economics & Finance
Universirty of Hartford
West Hartford, CT05.2004
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Customer Relationship Management (CRM)
- Performance Management
- Business Administration
- Expense Tracking
- Decision-Making
- Customer Service
- Computer Skills
- Professional and Courteous
- MS Office
Timeline
Chairman, Board of Directors
Philipstown Behavioral Health Hub
06.2022 - 06.2024
Manager
Mid-Hudson Concrete Products, LLC
01.2005 - Current
Bachelor of Science - Business - Economics & Finance
Universirty of Hartford
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