Katie Davidson
Oklahoma City,OK
Summary
Dynamic Regional Director of Operations at Privinion Holdings, I excel in operational efficiency and data-driven decision making. By standardizing procedures and fostering client partnerships, I drove revenue growth and reduced costs. My strong communication skills and problem-solving abilities have consistently enhanced team performance and employee loyalty.
Overview
6
6
years of professional experience
Work History
Regional Director of Operations
Privinion Holdings
Yukon, OK
01.2024 - Current
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Sales Manager
Privinion Holdings
Yukon, OK
12.2023 - 01.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate
Privinion Holdings
Yukon, OK
07.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Certified Group Fitness Instructor
Mustang Community Center
Mustang, OK
05.2019 - 07.2021
- Provided a safe workout environment by promptly addressing equipment maintenance issues and ensuring cleanliness of the group exercise space.
- Led classes of 20 people in dynamic Boot Camp, HITT, and Kid Fitness classes, supporting open and non-judgemental exercise environment.
- Maintained a strong rapport with clients through consistent communication, feedback, and encouragement.
- Planned and executed group fitness sessions with warm-ups and cool-downs.
- Encouraged participants to stay motivated and reach fitness goals.
Personal Trainer
Mustang Community Center
Mustang, OK
01.2019 - 07.2021
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Established strong rapport with clients by actively listening to their concerns and adjusting training plans accordingly.
- Encouraged accountability among clientele by regularly following up on progress outside of scheduled sessions.
Education
No Degree - Personal Training And Group Fitness Certification
International Sports Science Association
Carpinteria, CA05-2020
High School Diploma -
Eisenhower Highschool
Lawton, OK05-2006
Skills
- Operational efficiency
- Data-driven decision making
- Workforce planning
- Cross-functional coordination
- Performance analysis
- Cost control
- Schedule oversight
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
Timeline
Regional Director of Operations
Privinion Holdings
01.2024 - Current
Sales Manager
Privinion Holdings
12.2023 - 01.2024
Sales Associate
Privinion Holdings
07.2022 - 12.2023
Certified Group Fitness Instructor
Mustang Community Center
05.2019 - 07.2021
Personal Trainer
Mustang Community Center
01.2019 - 07.2021
No Degree - Personal Training And Group Fitness Certification
International Sports Science Association
High School Diploma -
Eisenhower Highschool