Katie Davis
Windlake
Summary
Dedicated server with strong customer service skills, menu knowledge, and a commitment to team collaboration. Recognized for effective communication and conflict resolution in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Server
The Hale House
Hales Corners
10.2019 - 10.2025
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with menu knowledge and food recommendations for guests.
- Maintained cleanliness and organization of dining areas and tables.
- Collaborated with kitchen staff to ensure timely food delivery.
- Supported team members during peak service hours to manage workloads.
Server
The Hideaway Pub And Eatery
Franklin
11.2011 - 04.2019
- Trained and mentored new staff on customer service and operational procedures.
- Resolved customer complaints quickly to maintain high satisfaction levels.
- Provided ongoing support to servers while they are on the job.
- Trained new servers on proper food handling techniques.
- Monitored dining room activities to ensure customer satisfaction.
Education
High School Diploma -
J.I.Case
Racine, WISkills
- Customer service
- Menu knowledge
- Food handling
- Conflict resolution
- Time management
- Team collaboration
- Effective communication
- Work ethic
- Professional appearance
Timeline
Server
The Hale House
10.2019 - 10.2025
Server
The Hideaway Pub And Eatery
11.2011 - 04.2019
High School Diploma -
J.I.Case