Katie Fernandez
Miami
Summary
College graduate with proficiency in psychology, including a strong foundation in research, behavioral analysis, and cognitive theory. Eager to apply academic knowledge and hands-on experience to contribute to projects focused on mental health and human behavior.
Overview
3
3
years of professional experience
Work History
Server
Cecile's Bakery and Cafe
Miami
02.2025 - Current
- Took customer orders and provided menu recommendations effectively.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Engaged with customers to create a welcoming atmosphere and build rapport.
- Provided excellent customer service to ensure satisfaction.
Seasonal Sales Associate
Party City
Miami
09.2022 - 10.2022
- Delivered exceptional customer service by addressing customers' needs, resolving issues, and providing customized product recommendations.
- Collaborated with fellow coworkers to achieve store objectives and maintain a positive work environment, creating a cooperative and productive atmosphere.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL05-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Project management
- Data analysis
Research Experience
Florida International University, Miami, FL Undergraduate Research
- Generates original hypotheses and composes variables for a wide variety of psychology subdisciplines
- Utilizes peer-reviewed journals in the completion of thorough literature reviews
- Develops and administers surveys and questionnaires to collect research data
- Analyzes data in SPSS, tabulates results, and determines support for hypotheses
- Discusses the implications of studies and posits directions for future research
- Research projects include:
Research Assistant
I-Lab Psychology Research Lab, Florida International University
Feb 2024 - Present
- Conducted participant interviews and administered psychological assessments in accordance with research protocols.
- Transcribed and analyzed qualitative data from interviews to contribute to ongoing research projects in the psychology lab.
Timeline
Server
Cecile's Bakery and Cafe
02.2025 - Current
Seasonal Sales Associate
Party City
09.2022 - 10.2022
Bachelor of Arts - Psychology
Florida International University