Katie Gonzalez
Woodridge,IL
Summary
Proven Brand Ambassador for Forever 21, adept in elevating brand awareness and sales through expert customer engagement and in-depth product knowledge. Excelled in fostering customer relationships, leading to significant word-of-mouth referrals. Skilled in staff training and target audience identification, achieving remarkable sales conversions with a customer-first approach. Well-qualified Sales Asscociate familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
1
1
year of professional experience
Work History
Brand Ambassador
Forever 21
10.2021 - 06.2022
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Education
Associate of Science - Psychology
College of DuPage
Glen Ellyn, IL05.2025
High School Diploma -
Downers Grove North High School
Downers Grove, IL05.2022
Skills
- Customer Service
- Effective communicator
- Customer Engagement
- Exceptional communication
- Relationship builder
- Customer Relationship Building
- Goal-oriented mindset
- Brand Awareness
- In-depth product knowledge
- Staff Training
- Sales expertise
- Product Demonstration
- Target Audience Identification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Korean
Limited Working
Timeline
Brand Ambassador
Forever 21
10.2021 - 06.2022
Associate of Science - Psychology
College of DuPage
High School Diploma -
Downers Grove North High School
Similar Profiles
VICTORIA VILLAVERDEVICTORIA VILLAVERDE
Assistant Store Manager at Forever 21Assistant Store Manager at Forever 21
Lizeth SanchezLizeth Sanchez
Merchandising Manager at Forever 21Merchandising Manager at Forever 21
Calysiyyah PryceCalysiyyah Pryce
Sales Associate at Forever 21Sales Associate at Forever 21
Angelica MirandaAngelica Miranda
Point of Sale Associate at Forever 21Point of Sale Associate at Forever 21
Chutimun Fifa GlanbootChutimun Fifa Glanboot
Sales Engineer (Promoted from Project Manager) at Sparkstone Electrical GroupSales Engineer (Promoted from Project Manager) at Sparkstone Electrical Group