Katie Harris
Chocowinity,NC
Summary
Diligent College Student focused on Agricultural Science and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
3
3
years of professional experience
Work History
Assistant Customer Service Manager
Food Lion
Washington , NC
10.2022 - 12.2022
- Assisted customers with inquiries, complaints and feedback.
- Resolved escalated customer issues in a timely manner.
- Trained new employees on company policies, procedures and practices related to customer service roles.
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
- Developed and maintained schedules.
Office Assistant/Cashier
Food Lion
Washington , NC
09.2019 - 10.2022
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Performed daily bank deposits accurately and within company guidelines.
- Greeted customers and responded to requests for information.
- Used Point of Sale register system to complete transactions.
Education
Associate of Science -
Martin Community College
Williamston, NC05.2020
Bachelor of Science - Agricultural Science
North Carolina State University
Raleigh, NCSkills
- Microsoft Word
- Verbal Communication
- Customer Relations
- Leadership
- Supervision and Leadership
Accomplishments
- American FFA Degree - Nov 2023
Timeline
Assistant Customer Service Manager
Food Lion
10.2022 - 12.2022
Office Assistant/Cashier
Food Lion
09.2019 - 10.2022
Associate of Science -
Martin Community College
Bachelor of Science - Agricultural Science
North Carolina State University
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