Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Katie Harris

Chocowinity,NC

Summary

Diligent College Student focused on Agricultural Science and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

3
3
years of professional experience

Work History

Assistant Customer Service Manager

Food Lion
Washington , NC
2022.10 - 2022.12
  • Assisted customers with inquiries, complaints and feedback.
  • Resolved escalated customer issues in a timely manner.
  • Trained new employees on company policies, procedures and practices related to customer service roles.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
  • Developed and maintained schedules.

Office Assistant/Cashier

Food Lion
Washington , NC
2019.09 - 2022.10
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
  • Performed daily bank deposits accurately and within company guidelines.
  • Greeted customers and responded to requests for information.
  • Used Point of Sale register system to complete transactions.

Education

Associate of Science -

Martin Community College
Williamston, NC
05.2020

Bachelor of Science - Agricultural Science

North Carolina State University
Raleigh, NC

Skills

  • Microsoft Word
  • Verbal Communication
  • Customer Relations
  • Leadership
  • Supervision and Leadership

Accomplishments

  • American FFA Degree - Nov 2023

Timeline

Assistant Customer Service Manager

Food Lion
2022.10 - 2022.12

Office Assistant/Cashier

Food Lion
2019.09 - 2022.10

Associate of Science -

Martin Community College

Bachelor of Science - Agricultural Science

North Carolina State University
Katie Harris