Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Harris

Redmond

Summary

Detail-oriented professional with claims processing expertise and strong health insurance verification skills. Coordination of benefits for anticipated patient procedures. Proven ability to manage patient appointments and enhance satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Pacific Northwest Audiology
Bend, OR
06.2025 - Current
  • Managed patient appointments and scheduling for optimal clinic efficiency.
  • Assisted in processing insurance claims, ensuring accurate documentation and timely submissions.
  • Communicated with patients to address inquiries, enhancing overall satisfaction and care experience.
  • Contacted insurance carriers via phone, fax, and online portals to confirm policy details, pre-authorizations, and coverage limitations.

Patient Service Representative

Summit Health Group
Bend, OR
04.2021 - 05.2025
  • Processed patient registration and updates in electronic medical record systems for accuracy and compliance.
  • Provided support to healthcare professionals by relaying patient health insurance benefits and facilitating communication among departments.
  • Maintained up-to-date knowledge of insurance plans to provide accurate information to patients regarding coverage options.
  • Verified insurance eligibility and coverage for patients.

Bank Teller

Wells Fargo
Redmond, OR
09.2016 - 02.2021
  • Processed customer transactions efficiently, ensuring accuracy and adherence to banking policies.
  • Assisted customers with account inquiries, providing exceptional service and fostering positive relationships.
  • Managed cash drawer, balancing daily transactions to maintain financial integrity.
  • Trained new tellers on operational procedures and customer service best practices.

Education

Associate of Science - Health Information Management

Central Oregon Community College
Bend, OR
06-2025

Skills

  • Critical thinking skills
  • Organizational skills
  • Health insurance verification
  • Documentation and recordkeeping
  • Medical terminology
  • Claims processing expertise

Certification

RHIT - Registered Health Information Technician

Timeline

Patient Care Coordinator

Pacific Northwest Audiology
06.2025 - Current

Patient Service Representative

Summit Health Group
04.2021 - 05.2025

Bank Teller

Wells Fargo
09.2016 - 02.2021

Associate of Science - Health Information Management

Central Oregon Community College
Katie Harris