Katie Holmes
Benson
Summary
Dynamic Emerging Store Manager at Walgreens with a record in enhancing customer service and optimizing store operations. Skilled in inventory management and team leadership, I excel in training and mentoring staff while promoting a collaborative environment. Committed to delivering exceptional customer relations and driving sales through effective merchandising strategies.
Overview
7
7
years of professional experience
Work History
Emerging Store Manager
Walgreens
Smithfield, NC
01.2022 - Current
- Assisted in daily store operations and customer service interactions.
- Learned and implemented inventory management processes and procedures.
- Supported merchandising efforts by organizing product displays effectively.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Collaborated with team members to maintain a clean and organized store environment.
Server
Jordana’s Italian Ristorante
Benson
03.2019 - 2021
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Collaborated with kitchen staff to ensure seamless communication regarding food preparation and special requests.
- Trained new servers on menu items, service standards, and company policies to improve team performance.
Education
High School Diploma -
South Johnston High School
2019
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
Timeline
Emerging Store Manager
Walgreens
01.2022 - Current
Server
Jordana’s Italian Ristorante
03.2019 - 2021
High School Diploma -
South Johnston High School