Hi, I’m
Katie M. Irvine
Reno,NV
Summary
Motivated business professional bringing 4 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
years of professional experience
Work History
Fusion Lounge
Owner
10.2020 - 06.2023
Job overview
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
Our Bar
Bartender/Server
07.2019 - 10.2020
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Sabor Latin Cuisine
Restaurant Manager
01.2018 - 11.2019
Job overview
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Diamond Dolls
Cocktail Waitress/Barback & Door Girl
08.2017 - 07.2018
Job overview
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bonafide Bail Bonds
Bail Agent
11.2013 - 07.2015
Job overview
- Assessed defendants' background and to repay bail bonds.
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
- Located, apprehended and returned suspects to court or jail after missed court appearances.
- Analyzed and interpreted financial data to inform business decisions.
- Evaluated financial performance of clients and identified potential areas of improvement.
Education
Truckee Meadows Community College
Associates from Criminal Justice, Forensics, Criminal Law
06.2016
Skills
- Transactions and Cash Handling
- Menu Memorization and Presentation
- Waiting Tables
- Hospitality Service Expertise
- Quality Control
- Age Verification
Timeline
Owner
Fusion Lounge
10.2020 - 06.2023
Bartender/Server
Our Bar
07.2019 - 10.2020
Restaurant Manager
Sabor Latin Cuisine
01.2018 - 11.2019
Cocktail Waitress/Barback & Door Girl
Diamond Dolls
08.2017 - 07.2018
Bail Agent
Bonafide Bail Bonds
11.2013 - 07.2015
Truckee Meadows Community College
Associates from Criminal Justice, Forensics, Criminal Law
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