Summary
Overview
Work History
Education
Skills
Timeline
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Katie Lehning

Carlsbad,CA

Summary

Proven customer service expert from Cucina Colore, adept in effective multitasking and showcasing patience and empathy. Excelled in creating appealing product displays at Copper Plow Farm, boosting sales through dynamic social media promotion. Skilled in phone etiquette, ensuring customer satisfaction and loyalty. Achievements include significantly enhancing dining and shopping experiences through exceptional service and strategic sales techniques.

Overview

7
7
years of professional experience

Work History

Hostess

Cucina Colore
Denver, CO
07.2023 - 03.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

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Sales Associate

Copper Plow Farm
Rochester, NY
05.2017 - 08.2021
  • Stocked farm stand to create an appealing display and promote sales
  • Interacted with customers to finalize sales and promoted products on social media
  • Delivered products by car when necessary

Education

Bachelor’s - Strategic Communication

University of Denver
Denver, CO

Associate’s - Biology

Palomar College
San Marcos, CA

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette

Timeline

Hostess

Cucina Colore
07.2023 - 03.2024

Sales Associate

Copper Plow Farm
05.2017 - 08.2021

Bachelor’s - Strategic Communication

University of Denver

Associate’s - Biology

Palomar College
Katie Lehning