Katie Montroy
McPherson
Summary
Dynamic professional with extensive customer service experience, highly skilled at issue resolution and cash handling. Proven ability to enhance visitor experiences and support team success through patience and empathy. Recognized for efficiently managing admissions and fostering positive interactions, ensuring satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier
Tractor Supply
06.2025 - Current
- Able to run a register, answer phones, while helping customers.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Admissions Clerk
Mcpherson Water Park
06.2025 - Current
- Processed admissions and ticket sales efficiently during peak hours.
- Assisted customers with inquiries, ensuring positive visitor experiences.
- Managed cash handling procedures, adhering to financial protocols.
Teacher's Aide
Elyria
08.2022 - 05.2025
- Assisted teachers in delivering engaging educational activities and lesson plans.
- Supported classroom management by maintaining a positive learning environment for students.
- Collaborated with educators to adapt instructional materials for diverse learning needs.
- Monitored student progress, providing feedback to teachers on individual performance.
Secretarial Assistant
Jamie's Place
12.2021 - 08.2022
- Managed scheduling and calendar coordination for clients.
- Maintained comprehensive billing and filing filing system.
- Assisted in preparing reports for Brush up Mac and the Cottages,
- Facilitated office communications, including email correspondence and phone inquiries.
Education
High School Diploma -
Reading Jr. Sr. High School
Cincinnati, OHSkills
- Customer service
- Patience and empathy
- Refunds and exchanges
- Issue resolution
- Cash handling
Timeline
Cashier
Tractor Supply
06.2025 - Current
Admissions Clerk
Mcpherson Water Park
06.2025 - Current
Teacher's Aide
Elyria
08.2022 - 05.2025
Secretarial Assistant
Jamie's Place
12.2021 - 08.2022
High School Diploma -
Reading Jr. Sr. High School
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